Clearday Support
Clearday is a counter for stepping away from something — alcohol, nicotine, cannabis, gambling, sugar, social media, or anything else you name. This page is where to get help with it.
Contact
Email williamscott701@gmail.com. Clearday is made by one person, so replies take as long as they take — but every message is read.
It helps to include your iOS version and what you were doing when something went wrong. Please don't send anything from your journal you'd rather keep private; it is never needed to diagnose a problem.
Do I need an account?
No. Clearday has no sign-up, no login, and no server. Everything you enter stays on your device. That also means there is no password to reset and no account for us to look up — if something is wrong, the answer is always on your phone, not on our end.
Where is my data, and how do I get it out?
On your device, and nowhere else. Clearday contains no networking code at all.
Clearday+ subscribers can export the full history — every habit, streak, and journal entry — as a plain file from Settings, and do whatever they like with it.
To erase everything, delete the app. Because nothing is stored off-device, deleting the app deletes the data with it. There is no copy left behind for us to remove, and no way for us to recover it afterwards, so export first if you want to keep it.
I started again. Did I lose my streak?
No — that's the one thing Clearday is built not to do. Starting again files your previous run into your history and begins a new count. The old streak is never deleted, still appears in your history, and still counts toward your longest run.
My widget isn't updating
Widgets refresh on a schedule iOS controls, so a small delay is normal. If a widget is stuck or shows no count at all, remove it from the Home Screen or Lock Screen and add it again. Opening the app once afterwards gives it fresh data to read.
Clearday+, trials, and cancelling
Clearday is free forever for one habit, including the counter, the small Home Screen widget, and the Lock Screen count. Clearday+ is an optional annual subscription that adds unlimited habits, the complete journal, every widget size, and data export.
Subscriptions are billed through your Apple Account and renew automatically unless auto-renew is switched off at least 24 hours before the period ends. You can manage or cancel at any time, including during a free trial, in Settings → your name → Subscriptions on your device. Cancelling is handled entirely by Apple — we can't do it for you, and we never see your payment details.
Already subscribed but the app doesn't know it — on a new phone, for instance? Tap Restore on the Clearday+ screen.
Refunds are handled by Apple, not by us, at reportaproblem.apple.com.
About the milestone timelines
Clearday shows general, published information about what tends to happen after stopping drinking or smoking. It is general information, it varies from person to person, and it is not medical advice. Clearday is a counter, not a medical device and not a crisis service. If something about your health concerns you, please talk to a doctor. If you or someone you know may be in danger, contact local emergency services right away.